Customer Reviews
Hail Medic provides high quality paintless dent repair services for auto hail damage. Get your free evaluation, or call our office for more information.
- Olivia GrageSeptember 10, 2026Me and my husband both great experiences with Hail Medic. We worked... read more specifically with Brandon, who was kind, informative, and professional. We’d been putting off getting our cars repaired after a summer storm and had them recommended to us by a friend. My Subaru had extensive damage to the hood and top of the car, which Hail Medic was able to repair in about two weeks at no cost to me (including a rental car) (disclaimer for future customers I’m pretty sure they don’t guarantee 0 out of pocket in every case but they do try to get it down as low as possible and Brandon was able to do that for both me and my husband). They dealt with the insurance claim, the deductible, and basically all of the other parts of the process that are a pain in the butt and the reason why we procrastinated on getting things repaired for so long! 10/10 would recommend, will update with pictures after my next carwash 😄
dmayoAugust 31, 2026Fantastic job from start to finish. Great communication every step of the... read more way.Edirin OkolokoAugust 31, 2026Amazing experience with Hail Medic! Sam and Garrett helped me through the... read more entire process and were incredible. They took all the stress away by handling the insurance steps for me. Their customer service was top-notch, and the speed of the repair was fantastic. Highly recommend! - Kathleen SchaffAugust 29, 2026I had a great experience with Jeff and Rich at Hail Medic.... read more Both of them were incredibly helpful, professional, and kind throughout the process. They did a great job with my hail damage repairs and were also very helpful with the additional concerns I had along the way. I really appreciate how thorough they were and how easy they made everything. I would definitely recommend Jeff and Rich to anyone needing help with hail damage. Thank you both for all your help!Marnie WardAugust 26, 2026Watching both of ours get demolished by hail in just 20 minutes... read more is beyond frustrating. Then it's hard to know what company to truth for repair. Since our paint was intact, we wanted an option that didn't include cutting off parts of our car if possible. Hail Medic was the choice! The attention to detail for the repair was top notch, the concierge service was a huge bonus, and Reid was a fantastic communicator along the way. The detailing was a bonus! Thank you for streamlining what can be a stressful situation.Jason SAugust 22, 2026We live in Indiana, Our daughter lives in Denver and is driving... read more our car. Hail medic helped us navigate the Insurance Company and went above and beyond to make sure they took care of our needs above and beyond just tryong to get the business. We have already recommended them to anyone needing to work with trustworthy people. I might add they were very responsive and never had an issue waiting on them, or having any issue getting in touch with them. They are definetly a 5 star company!
- Daniel ThomasAugust 14, 2026Hail Medic did a fantastic job! Garrett and Reid made the whole... read more process so smooth and easy. They drove out to my work for the initial inspection and scheduled me to do the full estimate at their shop. I’ve never had to file a claim with my insurance before, and they made it extremely easy, even taking the time to talk to my insurance company with me to get the process started. After about a week, everything was finished, and they even covered the cost for a rental car. My car looks exactly the way it did before the hail damage, and I would definitely recommend Hail Medic to anyone in need of dent repair!Megan LinAugust 14, 2026I had a great experience with Hail Medic. Garrett and his team... read more did an excellent job with my car and Garrett kept me updated throughout the entire process. He was very easy to communicate with, responsive, and efficient. Everything went smoothly from start to finish. Highly recommend Hail Medic and Garret!Adam HerbertAugust 6, 2026I was skeptical at first as it seemed like a scam. After... read more meeting with Chris and Rich they reassured me it was not. The insurance company took a week or so to approve the repairs but once approved they were done in about 5 days. Everything looked amazing. I even found some weird tiny little bubbles on my center console that weren't there before the repairs. Hail Medic ordered a new piece and replaced it. This was a great experience and I highly recommend them.
- Chad TrulliAugust 4, 2026VERY efficient.Bill SinclairAugust 4, 2026Awesome work by Rich and his team...car looks brand new and they... read more handled all the administrative legwork as well. Thanks again Rich!D MaripJuly 29, 2026Rich and Chris provided exceptional service and communication. They handled everything with... read more the insurance company and got me a rental car.
- Ben CreightonJuly 27, 2026Rich and the team at Hail Medic did a great job fixing... read more the damage to my car. Very easy straightforward process and great communication.Ben MeagerJuly 27, 2026Hail Medic did a truly amazing job on our car. We love... read more our car and wanted it perfect. Perfect is what we got. Great service, fast service, friendly service and most importantly, they fixed the car up PERFECTLY! Highly recommend.
Brandon FlockJuly 24, 2026Quick estimate, communicative throughout, got the rental sorted out for me, and... read more thorough work done on my car. Would use again.
- Haley AckerSeptember 17, 2026Casey is fabulous! Wonderful communication, work ethic & attention to detail. Will... read more recommend him to anyone I know.Megan CrowleyAugust 19, 2026Had a great experience with Hail Medic! Bryan made the whole process... read more super easy, handled everything with my insurance, helped me get a rental, and had my car looking brand new in just three weeks. I didn’t have to pay anything out of pocket. Highly recommend Bryan and Hail Medic! 🙌🏼🚗✨Hallie TranJuly 21, 2026I had great experience with Hail Medic. Found Hail Medic from a... read more google search with great reviews, and truly agree with the reviews. I got a chance to work with Casey. He was thorough and reliable. He made the process smooth and easy and gave me regular updates throughout. Truly appreciated Casey for helping me with the drop off/pick up process and making it convenient. Very happy with the result. Highly recommended!
- Jason SmithJuly 20, 2026Spot on service! Personal, transparent and beautiful. This group is what... read more companies used to be! 10/10! (3-Vehicles all done) Casey is an ACE.Brandon Smith-StephensJuly 16, 2026The one and only night my Big Kitty was not parked safe... read more and sound in her Litre Box was the one night that Arlington saw half-dollar sized hail. The result - countless pits and dings across nearly every panel of my prized cat. Casey and his team handled nearly every detail - from setting up the rental car, filing the claim with State Farm, and even dropping my car off at my office once they'd completed the work. I appreciated the twice weekly communication and not having to fork out a deductible. And, of course, Big Kitty was returned to me just as good as new.Tommy BJuly 15, 2026Appreciate Ryan for helping out my wife on her car’s hail damage... read more because I certainly didn’t feel like dealing with insurance on it. They took care of Geico and my wife so I was thrilled I didn’t have to lift a finger. Thanks guys
- Bizness MindsetJuly 15, 2026Big shoutout to Ryan for taking care of me and also Casey... read more for being thorough with the process. Didn’t have to pay anything which I thought was sketchy at first but it worked out way better than expected. If you’re worried about being taken advantage of I would just use this company. They ain’t going no where.Ray FloresJuly 11, 2026Fantastic work considering the physical and emotional damage my car went through... read more in this last hail storm! Very patient with questions and prompt with updates.Thomas DillinghamJuly 9, 2026I had a gentleman by the name of Casey start a friendly... read more conversation with me while I was at the carwash. He noticed the hail damage on my car, and we spoke briefly about it, but I was testing his genuine concern for me. He asked to send me a text message, and I declined but asked for a card that he did give me. We talked for a good little while longer about cars, and small talk. He told me that if I looked up his company online and did my research with so many fly-by-night operations going on in my Lake Worth area (True) he was certain he could either help me out or at the minimum provide me with some legitimate insight and direction. Ive been approached by others and those interactions felt pushy and high pressure. Speaking with Casey it was obvious he a professional that actually cared about helping me more than trying to get my business. He was a very professional and very polite man. I considered it for a bit and then my wife asked if we were going to do anything about our damaged cars. We have our concerns with filing claims and have had bad experiences with collision shops in the past. Being promised the moon and stars to only have our expectations sorely missed. So, I looked up Hail Medic and to my surprise they are actually a local permanent year-round hail repair center. They actually have great reviews that you can tell are actually satisfied customers. Plus, our neighbors Connie and Jim vouched for them as well saying they used them two years ago and it was as smooth of a process as it could be. I called and spoke with Casey on Monday about 4pm, he was willing to come out later around 8pm if it wasn't too late for us, after his other client appointments he already committed to. But we decided that Tuesday was a better time for us both. Our vehicles took more of a pounding in that storm in April than we realized, and we just felt bombarded by door knockers telling us they were going to fix everything and pay our high deductible and give us loner vehicles and we even had one company tell us they would actually pay us money to fix our cars. We thought that doesn't sound right. How do you pay us to fix our cars. Truely questioning the legitimacy of these hail repair companies. But when Hail Medic came out to look at our damaged cars, he told us that they unfortunately would not be able to be fixed with the paintless repair method that all the other companies told us they were going to do. Turns out its too severe of damage and he actually told us why. for one that paint was damaged in several spots, then the dents were too big and that it stretched the metal too far beyond paintless dent repairs capability. I truly feel like if all companies were as honest as these guys are it wouldn't be such a sore topic for us. He was honest and more forthcoming with information about the process and the industry than we anticipated. We found out that all hail repair is not the same which we figured was true but we felt validated knowing more about the repair process, the insurance claims process and what to expect if we decide to move forward with claims, what happens if they are deemed a total loss. We feel fairly confident on what to do now. We can't thank Casey enough for spending the time to talk with us and give us some options and possible outcomes. They also do roofing but we have a close family friend from our Church that we trust and have used for years and he didn't push back when I told him, it was nice that he offed to give us a free roof inspection too, but I will be certainly recommending Hail Medic for vehicle hail repair to others and if you want an honest assessment Casey is who you want to talk to.
- l VJuly 8, 2026My car got damaged due to some hail and I found Hail... read more Medic and David made everything a smooth process, even had my deductible waived. He came out to look at my car and also picked up my vehicle and dropped off my rental, so it saved me some time. They did leave a few new scratches on my car when it was brought back, and didn’t touch up the paint that needed to be done, but I covered the cost with another company. However, they will get the dents out and save you some time.Veronica GuzmanJuly 8, 2026Hail Medic was so great to work with! Casey and Ryan were... read more helpful and professional throughout the entire process. They met at our house to complete the initial assessment. The company provided us a rental for the full length of time that our car was being repaired. They worked with the insurance company to ensure all repairs were fully covered so we had no out of pocket costs at all! Ryan provided regular updates on the status of the repairs. They worked with our busy schedule and met at my workplace to return my car. The repairs are perfect with no indication that there ever was any hail damage. We will definitely use Hail Medic again without hesitation and I would confidently recommend them to anyone needing hail damage repair. Thank you for a great experience fixing the hail damage on my car!Kat MurphyJuly 7, 2026I want to sincerely thank Casey for providing top-notch customer service throughout... read more the entire repair process. I also want to recognize his entire team—from the office assistants to the specialists who worked on my car. Everyone was professional, friendly, and made the experience as smooth as possible. If you’re ever in need of hassle-free paintless dent repair , I highly recommend this shop and ask for Casey. He went above and beyond to get my car in quickly for paintless dent repair and made the entire process stress-free. He helped arrange a rental car and was able to have most of my deductible waived, which I greatly appreciated. From start to finish, the experience was seamless and worry-free. The only challenge I encountered was dealing with the insurance company, but Casey and his team handled everything on their end with professionalism and made the process much easier. Thank you again to Casey and the entire staff for your outstanding service. I truly appreciate everything you did and would not hesitate to recommend your shop to anyone in need of quality repairs.
- Stephanie SpencerJuly 3, 2026Wonderful work!!!! I had quite a bit of hail damage to... read more my car where I live in Cleburne, TX. I am absolutely thrilled with this company. Hunter called me twice a week to let me know how things were going. He came to my home to pick up my car and brought me a rental car. They also covered my deductible and paid for the rental car. They did a great job on my car - it looks brand new. I cannot say enough about the employees who worked on my claim, car and how they treat their customers.Brett PollardJuly 2, 2026I recently had my truck repaired at Hail Medic, and I can... read more honestly say it was the best customer service experience I’ve ever had. From start to finish, Tim Ryan and the entire team were professional, knowledgeable, and kept me informed throughout the entire process. Tim went above and beyond to make sure everything was handled smoothly and that I was completely satisfied. The communication, attention to detail, and quality of the repairs exceeded my expectations, and my truck looks fantastic. If you’re looking for a company that delivers outstanding workmanship along with top-notch customer service, I highly recommend Hail Medic. Be sure to ask for Tim Ryan—he truly cares about his customers and makes the entire experience stress-free. Thank you, Tim and the Hail Medic team, for an exceptional job!KC Meyer MusicJuly 1, 2026Everything was made super easy by Casey. Super customized care as well,... read more as I was traveling and needed a larger car rental, which was accommodated without issue. couple things happened that were out of our control with the car rental place, and Casey was super on top of it, replied fast, and fixed all issues even when he was out sick. He was also super flexible with my crazy schedule! Would recommend for really great, fast, easy, and personalized care!
