Auto Hail Damage Repair Services in Thornton, CO

Matt and the rest of the Hail Medic crew did an amazing job on my 2024 GLI. I honestly had not heard of the company prior to speaking with Matt. I had been searching for some time on a company that could restore my car back to the original brand new condition I had purchased it in since I had it for such a short time before the May hailstorm. Lots of places were booked out for MONTHS going into 2025. Matt restored my hope by telling me he could get it in and out of the shop with little effort on my end and it’d look brand new again! 10/10 recommend Hail Medic. Trust their process because they definitely believe in customer service and making sure that the customer come first.

Great service every step of the way! I worked with Ace, who started by coming out to my home to do a general assessment. He let me know due to the amount of hail damage and age/value of the car, it would likely be deemed a total loss. He was very helpful in explain long what the whole process would look like since I’d never had hail damage before.

While the overall process took awhile, it didn’t seem to be the fault of the shop, but rather my insurance company and adjuster. A ton of poor communication, conflicting information, and delays on their end, but finally I was given my options. I decided to take a check and give up the car given what insurance offered, what I paid for the car, and my desire for a newer vehicle.

Ace and his awesome admin team were diligent about communication and keeping me updated. They helped me get a rental as they inspected the car and had an adjuster come out. They even removed (and stored!) my personal items from the car before insurance came to retrieve it as I was starting some extended travel the day I had to make the decision - so kind and helpful!

Overall great experience with these guys, I highly recommend choosing Hail Medic!

I had a great experience working with Hail Medic, and Casey in particular made the whole process seamless. They provided a rental car, handled communication with the insurance company, and kept me updated every step of the way. The insurance process was a bit tricky and confusing, but the team was incredibly reassuring and walked me through everything. It did take some time to finish, but that was due to the high volume of cars from the hail storms that year. Overall, I’m very satisfied with the service and would definitely recommend them!